Privacy Policy: Protecting Your Personal Information at NepalGuide
At NepalGuide, we highly value your privacy and are committed to safeguarding and protecting any personal information you provide to us. Our privacy policy outlines how we collect, use, and process your data, including the use of cookies. It also provides information on how to contact us for any inquiries regarding your personal information.
As a provider of online travel services, we operate through our website, mobile apps, and other online platforms, including partner websites and social media. The following privacy policy applies to all these platforms.
- Privacy and Data Collection: When making a reservation, we may collect personal information such as your name, address, contact details, payment information, and travel preferences. Additionally, when you visit our website, we may collect certain data like your IP address, browser information, and browsing activity.
- Use of Personal Data: We use your personal data primarily to process and manage your reservations, provide customer service, and gather guest reviews. It also allows us to offer a personalized user experience, provide marketing communications, conduct market research, and improve our services.
- Sharing of Data: In certain cases, we may share your personal data with third parties. This includes sharing reservation details with accommodations you book, collaborating with our global customer service team, and utilizing third-party service providers for processing and analysis purposes. We may also share data with trusted business partners and relevant authorities when necessary.
- Social Media Integration: We use social media platforms to promote our services and improve user experience. By integrating social media plugins into our website, you can connect and share information with your social media provider, which may be displayed on your social media profile and shared with others in your network.
- Cookies Usage: Cookies are used on our website to enhance functionality, remember your preferences, analyze user behavior, and deliver targeted advertisements. You can manage your cookie preferences through your browser settings, but please note that certain functions may not be available if you choose to reject cookies.
- Data Security: We employ appropriate security measures to protect your personal data from unauthorized access and misuse. Your credit card details, if provided, are stored securely and are either deleted or hashed after a certain period. However, please remember that no method of data transmission over the internet is completely secure.
- Children’s Privacy: Our services are not directed towards children under 18 years of age, and we do not knowingly collect personal information from them. Parental consent is required for any use of our services by individuals under 18 years old.
- Control and Contact: You have the right to review, update, or request the removal of your personal data. You can manage your information through your user account or contact us directly for assistance. If you have any questions or concerns regarding our privacy policy, please reach out to us.
This privacy policy was last updated in February 2015, and it reflects our commitment to protecting your personal information and ensuring a safe and secure online experience at NepalGuide.
